Chairperson Opening Remarks Day 108:50 - 09:00The Auditorium
Smartphones Give Us Superpowers, Now What?Louis Powell
09:00 - 09:30The Auditorium
Smartphones are now ten years old and they have changed the world we live in. Mobile-first businesses upended 100-year old industries. Consumers became more empowered as ever. Now, according to a Deloitte research study, we check our smartphones around 74 times per day on average. We live in a mobile-first world where constantly connected consumers are demanding and impatient. So what? You think you’ve got your mobile strategy down? Think again. In a tech climate that’s looking towards anything and everything AI, join a Google expert to discover why the mobile web remains the gateway to the world economy.
Applying A Journalistic Mindset To Corporate Content Creation Karen Bartlett
09:30 - 10:00The Auditorium
Is Corporate Responsibility Over?Siena Parker
10:00 - 10:30 The Auditorium
Traditional corporate responsibility can often conjure up images of bake sales and well-meaning teams painting primary schools as a way of ‘giving something back.’ But the world of responsible business is going through a radical transformation as consumers – especially Gen Z and millennials - want more from the services and products they buy. How can we harness this societal shift to put social impact at the heart of how our business operates and who we are as both a brand and employer? What does it mean to be a responsible business in 2020 - and what might it mean in the future? Siena will share a number of examples from the work that Penguin books has done as part of the publisher’s ‘Creative Responsibility’ strategy, including piloting an alternative to primary school libraries.
Coffee Break Day 110:30 - 10:50The Foyer
Smart Cities Of The Future Kate Tovey
10:50 - 11:20The Auditorium
JCDeaux will share a story of 50 years of innovation, starting with our founders’ invention - a pioneering sustainable business model that provides city amenities financed by advertising- and taking us right through to our business model today which operates in over 80 countries globally. Whether inventing the concept of street furniture or launching visionary self-service bicycle hire schemes around the globe, JCDecaux has innovation and public purpose at its heart, most recently committing to 100% renewable energy by 2022. Our strategic aim is to help shape smart cities of the future by innovating within the communities that we serve. I will be sharing some case histories & learnings about the transformation of our business & what this means for our partners, communities & clients.
Networking Session: Human Bingo Day 111:20 - 11:40The Auditorium
Panel Session: Strategy & Innovation in the Age of New TechCaroline Harrison
Hana Rolles
Nora Peterson
11:40 - 12:30The Auditorium
A panel of professionals discuss the challenges and benefits of areas including effective branding, customer centricity and marketing.
LunchDay 112:30 - 13:15The Foyer
Fireside Chat: Reinventing Quality Strategy With Design ThinkingAshutosh Pandey
13:15 - 13:45The Auditorium
Lifelong Learning Neil Allison
13:45 - 14:15The Auditorium
AI-enabled automation is reshaping industries and changing fundamentally how work gets done. The robots are not going to take (all) our jobs, but they will change what jobs look like. The risk to incumbent companies and workers has never been higher, and few are ready. The big challenge is not about upskilling and you’re done, but for companies and workers to shift to lifelong employability, which means continually learning, getting new skills and capabilities that drive greater agility and competitiveness in a fast changing, uncertain world.
Group Surgery: Stop & Strategise Day 114:15 - 14:30The Auditorium
In this session, the 'patient' will share the biggest strategy related pain they are experiencing at work. 'Surgeons' will listen, diagnose the problem and treat the issue. Swap roles.
Panel Session: Innovating Brands in a Connected WorldKathryn Tingle
14:30 - 15:15The Auditorium
Coffee BreakDay 115:15 - 15:50The Foyer
Obstacles To Innovation: Different Generations & Different MindsetsEric Mackay
15:50 - 16:20The Auditorium
The art of songwriting is at the very foundation of the music business. Being innovative in an area of the industry where some principles and practices have been in place for decades, even centuries, takes vision and inspiration. And in a world where digital music reigns supreme, being a leader calls for unrelenting drive and vigilance to ensure that songwriters’ rights are preserved and protected in our rapidly evolving global culture. Eric Mackay, Warner Chappell Music’s EVP of Global Digital Strategy, will discuss how championing creativity and diversity leads to true transformation.
Disrupting The Media LandscapeEstelle Ayer
16:20 - 16:50The Auditorium
Closing Remarks Day 116:50 - 17:00The Auditorium
Networking DrinksDay 117:00 - 18:00The Foyer



All keynote presentations

All panel sessions

All breakout workshops

Networking opportunities

Reception drinks


Ends in 2 days 5 hours

Early Bird Tickets




Arrival Coffee, Breaks & Lunch

Access to video’s and slides post forum

Delegate list & goodie bag

See you there!