Chairperson Opening Remarks Kathryn Tingle
08:50 - 09:00The Auditorium
The Age of AssistanceLouis Powell
09:00 - 09:30The Auditorium
Smartphones are now ten years old and they have changed the world we live in. Mobile-first businesses upended 100-year old industries. Consumers became more empowered as ever. Now, according to a Deloitte research study, we check our smartphones around 74 times per day on average. We live in a mobile-first world where constantly connected consumers are demanding and impatient. So what? You think you’ve got your mobile strategy down? Think again. In a tech climate that’s looking towards anything and everything AI, join a Google expert to discover why the mobile web remains the gateway to the world economy.
Is Corporate Responsibility Over?Siena Parker
09:30 - 10:00The Auditorium
Traditional corporate responsibility can often conjure up images of bake sales and well-meaning teams painting primary schools as a way of ‘giving something back.’ But the world of responsible business is going through a radical transformation as consumers – especially Gen Z and millennials - want more from the services and products they buy. How can we harness this societal shift to put social impact at the heart of how our business operates and who we are as both a brand and employer? What does it mean to be a responsible business in 2020 - and what might it mean in the future? Siena will share a number of examples from the work that Penguin books has done as part of the publisher’s ‘Creative Responsibility’ strategy, including piloting an alternative to primary school libraries.
Future State ThinkingMark Wilson
10:00 - 10:30 The Auditorium
Established companies of today can become the powerhouse digital businesses of tomorrow... if they can learn to think in new ways about their future opportunities and how to achieve them. In this session, Mark will unpack some of the behaviours that keep business leaders rooted in their past, and outline new techniques for creating a compelling futurestate vision that can deliver transformative changes to organisational behaviour and performance.
Coffee Break Day 110:30 - 10:50The Foyer
Smart Cities Of The Future Kate Tovey
10:50 - 11:20The Auditorium
JCDeaux will share a story of 50 years of innovation, starting with our founders’ invention - a pioneering sustainable business model that provides city amenities financed by advertising- and taking us right through to our business model today which operates in over 80 countries globally. Whether inventing the concept of street furniture or launching visionary self-service bicycle hire schemes around the globe, JCDecaux has innovation and public purpose at its heart, most recently committing to 100% renewable energy by 2022. Our strategic aim is to help shape smart cities of the future by innovating within the communities that we serve. I will be sharing some case histories & learnings about the transformation of our business & what this means for our partners, communities & clients.
Networking Session: Human Bingo Day 111:20 - 11:30The Auditorium
Panel Session: The Future of Banking - Another Decade of Disruption? Honey Ajuwon
Yoni Arbel
Hana Rolles
Nora Peterson
11:30 - 12:15The Auditorium
LunchDay 112:15 - 13:30The Foyer
Building for GrowthAdrian Gregory
13:30 - 14:00The Auditorium
The old ways of building digital products are evolving. We’ll share some of the key trends in the industry that are shaping the way companies build products and deliver growth. Discover how different teams are using data to drive their businesses forward, and you can too.
Fireside Chat: Reinventing Quality Strategy With Design ThinkingTom Papps
Ashutosh Pandey
14:00 - 14:30The Auditorium
Group Surgery: Stop & Strategise Day 114:30 - 14:45The Auditorium
In this session, the 'patient' will share the biggest strategy related pain they are experiencing at work. 'Surgeons' will listen, diagnose the problem and treat the issue. Swap roles.
The 7 Habits of Highly Innovative OrganizationsNathan Jacob
14:45 - 15:15The Auditorium
Innovation is not a one size fits all, but that shouldn’t discourage you and your business from adopting tried-and-true practices from leading innovative organisations. Inspired by Stephen Covey’s bestselling book, “The 7 Habits of Highly Effective People,” Planbox adapted the latter to innovation management to devise a list of 7 principles of highly innovative organisations, all of which is based on 20+ years of experience in the innovation management space. These 7 principles specifically focus on the culture within an organisation, and support the ongoing growth of any company by positively shifting the corporate cultural mindset toward one that is both agile and innovative. These principles mirror those put into practice by well-established organisations, and to date continue to demonstrate a remarkable ability to adapt to ever-changing market and societal trends with success and efficiency.
Coffee BreakDay 115:15 - 15:30The Foyer
Transforming At The Tender Age of 110 - The Digital Transformation Journey of Conde NastEstelle Ayer
15:30 - 16:00The Auditorium
Digital and new business models challenge us to position brands globally and consistently and represent great opportunities to extend them to new spaces. In a global company with a large portfolio of brands there is a growing need for focus and strategic investment? When is the pace of transformation and innovation too fast or too slow?
Closing Remarks Kathryn Tingle
16:00 - 16:05The Auditorium
Networking DrinksDay 116:05 - 17:05The Foyer


All keynote presentations

All panel sessions

All breakout workshops

Networking opportunities

Reception drinks


Tickets expired

Final Release Tickets



Arrival Coffee, Breaks & Lunch

Access to video’s and slides post forum

Delegate list & goodie bag

See you there!