Alicia leads US digital and product strategy and execution for CIBC Bank USA. Prior to CIBC, Alicia was at BMO Financial Group leading North American digital strategy and performance management. Alicia also spent 2 years jetting around the country with McKinsey, serving financial institutions and healthcare companies during implementation of Dodd Frank Act and Affordable Care Act. Alicia earned her JD / MBA from University of Michigan and her Bachelor’s from Amherst College. During her free time, Alicia likes to travel and be outdoors. She has also been known to annoy her neighbours with her terrible piano playing.