Chair Opening Remarks Ozzie Godinez08:50 - 09:00The Auditorium
3 Initiatives from the Forefront of Design and InnovationDan Kraemer09:00 - 09:30The Auditorium
Strategy & Innovation: Stories & Practices from the TrenchesSteven Goldenberg09:30 - 10:00The Auditorium
Insights on effectively driving corporate strategy. Three recent illustrations of how successful strategy can improve margin, colleague engagement, and innovative thinking.
Continuous Customer Engagement for Continuous InnovationTaylor Regan10:00 - 10:30 The Auditorium
Central to the success of any digital product or service is the daily lives of the people around whom these product and service ecosystems revolve. To win in a global marketplace of disruptive technologies and evolving customer expectations, successful companies are using specialized teams to engage customers throughout the design, development, and delivery of innovative product and service experiences. There’s no secret formula, there’s no silver bullet or philosopher’s stone, but there are ways to customize and implement user-centered design methodologies across your teams, enabling them to successfully engage customers for sparking continuous innovation within your organization. During the discussion, we’ll look at how you can engage customers throughout the product lifecycle and how it empowers teams to prioritize and take products to market with speed, agility, adaptability and confidence.
Executing on Digital Strategy in a Multi-Generational WorkplaceShaelyn Otikor10:30 - 11.00The Auditorium
Leading digital transformation across a company that encompasses multiple generations is akin to teaching your grandmother snapshot and explaining to your baby brother why the family sound system still uses a cassette player. Millennials have grown up in a world of digital technology; today’s youth learn how to navigate YouTube videos before they can spell. However, corporate legacy systems, and legacy cultures founded by pre-millennials, have deep roots that are not easily transplanted. In this session we will explore approaches for engaging a multi-generational workforce to successfully disrupt legacy culture and execute on your firm’s digital strategy.
Roundtable SurgeryDay 111:00 - 11:10The Auditorium
In this session, the 'patient' will share he/her biggest pain experiencing at work. 'table surgeons', aka the rest of the table, will diagnose the problem and treat the issue.
COFFEE BREAK Day 111:10 - 11:40The Foyer
Don’t Let Your Strategic Plan Get in the Way of Your StrategyElliot Rawls11:40 - 12:10The Auditorium
Panel session - Building customer centric strategyDay 112:10 - 12:50The Auditorium
Dmitri Demin - Sr Director, Business Strategy, US Foods Rachael Datz - VP/Dr, Social Strategy, Digitas
Design for emotionsNicolas Moies-Delval12:50 - 13:20The Auditorium
LunchDay 113:20 - 14:20The Foyer
Customer Led InnovationChady AlAhmar14:20 - 14:50The Auditorium
Customer led innovation is the essence of what we do and this is how we do it.
Candid 20Day 114:50 - 15:10The Auditorium
In this session, the 'patient' will share he/her biggest pain experiencing at work. 'table surgeons', aka the rest of the table, will diagnose the problem and treat the issue.
Coffee BreakDay 115:40 - 16:10The Foyer
Internal Strategy FunctionsWendy Liu16:10 - 16:40The Auditorium
Panel session - Internal Strategy FunctionsDay 116:40 - 17:25The Auditorium
The chairperson closes the event
Closing remarksDay 117:25 - 17:30The Foyer
Networking DrinksDay 117:30 - 19:00

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