Erica Hughes

Erica consults to major corporations on transformation, innovation and change management. Erica has managed transformation programs covering digital, retail and on-line distribution, marketing and customer service. Erica has experience in agile program methodology, customer centred design, user experience, change management and rapid prototyping and technology build.

Erica has established several start-ups including V-Kardia, a gene therapy development company and Nucleus Network an international clinical trial company . Erica also established Westpac Banking Corporation’s Innovation Lab which delivered over 20 digital financial services innovations in its first year of operations.