Head of Experience, Qantas
Aaron utilises his deep expertise in Data-Driven Marketing coupled with his wealth of knowledge and passion of Customer Experience. A digital native, Aaron provides thought-leadership across management, media, sales, analytics, emerging technologies, CRM and experience.
Aaron has launched 3 new business Ventures in the last 3 years and understands the value of pace, and the cost of going slow.
Aaron’s an online innovator and inspirational leader who served on the Board of the International Mentoring Association from 2009 to 2014. He currently teaches/lectures at UNSW and has a Masters of Business & Environment and Marketing to his name, and currently works at Qantas as Head Of Experience for Qantas Frequent Flyer.