Chair Opening Remarks Hugh McEvoy
08:50 - 09:00Ballroom
People as Product: Leading and Empowering Teams of Agile Product Owners & Engineers Joel Shinners
09:00 - 09:30Ballroom
How Quality is Driving Your Retention & What to Do About itSally Foote
09:30 - 10:00Ballroom
Quality is one the most powerful influences on your digital retention, and yet, is is very hard to measure, highly contextual and it changes over time. Based on learned lessons from Photobox’s physical products, Sally’s presentation will help you build a framework to think about and manage quality in your digital experience.
Who Optimizes the Optimizers? Charles Goodall
Martijn Beijk
10:00 - 10:30 Ballroom
As the world’s largest digital laboratory, Optimizely is in the unique position to research the best-in-class experimentation programs. Optimizely has been collaborating on research with Professor Stefan Thomke at Harvard Business School, exploring how companies practice experimentation and what behaviours lead to improved experimentation outcomes. Martijn will share takeaways from various research streams, providing eye-opening insights into how companies can build best-in-class experimentation and optimisation programs.
Coffee Break Day 110:30 - 11:00The Foyer
Changing the Game – Product’s Role in Driving Digital TransformationNeil Hall
11:00 - 11:30Ballroom
In a dramatically disrupted and hugely competitive market, BBC Sport provides the market-leading digital service for the UK’s sports fans. Head of Product Neil Hall takes you through how the team are shaping their product strategy for the 2020s, accelerating change across the wider business and creating a culture that’s fit to deliver a gold standard service for audiences.
Networking Session - Human Bingo Day 111:30 - 11:45Ballroom
Panel Session: Product Development in the Age of New Tech Constance Rousseau
Katie Lips
Michael Rolph
Yoni Arbel
11:45 - 12:30Ballroom
5 professionals discuss the nuances and challenges of navigating the product cycle in the age of new tech and big data.
LunchDay 112:30 - 13:15The Foyer
Buffet style food & drink.
Pitfalls of a PM & How to Avoid ThemNatalie Waugh
13:15 - 13:45Ballroom
Conway's LawMarc Massar
13:45 - 14:15 Ballroom
Frequently, organisations fail to achieve desired outcomes because they ignore the power of team structure and ways of work. Conway’s Law tells us that teams are suited to achieve the results they are built to produce. In this discussion, we will examine what Conway’s Law is, what it tells us about how to achieve business and technology goals, and how to hack your organisation by choosing patterns and ways of work that prepare teams to achieve outcomes effectively.
Mobility Session - No Nonsense CoachingDay 114:15 - 14:35
A chance for everyone to get up, stretch out and feel relaxed for the rest of the day! A qualified fitness professional will guide you through a range of exercises and stretches to alleviate those aches and pains we all feel from time to time.
Roundtable Surgery Day 114:35 - 14:50Ballroom
In this session, groups will discuss issues they have related to product management. An individual (the patient) will highlight the biggest difficulty they have during the product cycle and the group (the surgeons) will subsequently suggest ways to remedy this issue.
Panel Session: Roadmapping - The Keys to Success Danielle Lloyd
Ben Chisell
Virendar Singh
Alan Watson
14:50 - 15:35Ballroom
5 professionals discuss the difficulties and benefits of developing a product roadmap. They discuss managing stakeholders, making a vision something tangible and pivoting once the need for change arises.
Coffee Break Day 115:35 - 15:50The Foyer
Designing Simple Products: How To Get Out Of The Way Of Your CustomersLaurent Kretzschmar
15:50 - 16:20Ballroom
What to do when your 'product' is not one your customers actually asked for. Think checkouts, broadband routers or email interface.
Product LivelogBalaji Nageswaran
16:20 - 16:50Ballroom
Framework to collect product ideas and drive alignment.
Closing RemarksHugh McEvoy
16:50 - 17:00 Ballroom
Chairperson summarises and closes the event.
Open Bar Networking Drinks Day 117:00 - 18:00The Foyer
Relax, network and drink up!

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