Countless Reasons! Take Your Pick...

Great Company, Better Fun!

Like minded, passionate, people interested in easy networking!

Expand Your Network

Hundreds of executives from the world’s largest, most progressive organisations.

Business Veterans. Wisdom Condensed

Learn from the best in business. Great minds sharing knowledge & experience.

Actionable Takeaways

Real, tried & tested takeaways that are proven to work from speakers who’ve been & done it.

Work Space & Free Wifi

Too busy? Something’s come up? With free wifi & private space available you can jump on that conference call.

Meet Awesome Vendors

Connect with the vendors who change the way we work.

Serious Value For Your $

Save the $$$ consultancy fee. Get the key, condensed points from the best in the business.

Slides & Videos For Keeps

Boss keeps calling? Missed that session you were desperate to catch? Don’t stress – we make it all available post event.

Hot Topics!

We work closely with speakers to formulate a relevant, telling agenda. We don’t hide from topics.

Food & Drink!

Conference food get’s bad press. We provide high quality catering, throughout breaks and lunch. Oh, and we also host a networking session with an open bar…

Get Involved?

Hands-on breakout sessions run alongside a day of presentations! Pop in to what you want.


Fresh connections, new knowledge, ideas and inspiration make Digital CX Forum the smart business choice.

Who Attends?

Find Yourself Amongst Leading Figures

Who Will I Meet?

Lets See Who Comes

The CX Strategy Forum is open to everyone, but these are the common fields our attendees thrive in:

  • Customer Experience
  • Customer Operations
  • People & Culture
  • Innovation
  • Service Design
  • Strategic Planning
  • Audience Engagement
  • UX
  • UI
  • Business Planning
  • Digital Strategy
  • Digital
  • CEO / Managing Director

Which Organisations Will I Meet?

Companies Attending

Some of the worlds largest organisations attend CX Strategy…

  • News Corp
  • Nike
  • Austrac
  • Canva
  • Commonwealth Bank
  • Optus
  • Facebook
  • HSBC
  • GE

To ensure the forum’s focus sticks to learning and discovery we keep our industry: Vendor ratio at 9:1.

How Many People Will I meet?

How Big is the Forum?

Pretty big! We’ll see over 250 attendees and 15 guest speakers attend from a range of industries.

Most of the delegates are based in the Australia, but some fly in from all over the globe.

What will we hear?

The Topics Covered

Building customer centric digital strategy

Staying ahead of consumer preferences

Leveraging tech to communicate with customers

Customer Journey Mapping

Creating an integrated digital plan to maximize performance

Meeting your Customers on the most prominent platforms

Gauge the latest customer trends to provide meaningful experiences

Creating a breakthrough digital content experience

Personalised customer service in the era of automation

& much, much more…


All keynote presentations

All panel sessions

All breakout workshops

Networking opportunities

Reception drinks


Arrival Coffee, Breaks & Lunch

Access to video’s and slides post forum

Delegate list & goodie bag

See you there!