As the COVID-19 situation continues to develop around the world, we at World Forum Disrupt wanted to take the time to reassure you that the safety and well-being of our customers, partners, and staff remain our utmost priority.
As such, we have made the decision to move the Digital CX World Forum to January 19, 2021

Sydney - 2020

This year's awesome speakers

Stuart Fagg

Stuart Fagg

GM Digital, The Australian & New Prestige Network, NewsCorp Australia

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    Gabrielle Dracopoulos

    Gabrielle Dracopoulos

    Head of Customer Experience, Intuit

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      Tina Morrell

      Tina Morrell

      GM, Customer Strategy & Experience Design, The NRMA

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        Jo Beat

        Jo Beat

        GM & Digital CRM, nbn

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          Gib Bassett

          Gib Bassett

          Customer Success Director, Salesforce

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            Dan Owen

            Dan Owen

            Regional Vice President, APAC Customer Success Strategy & Architecture, MuleSoft

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              Jonathan Hambrook

              Jonathan Hambrook

              Advisory & Digital Transformation, Hewlett Pack Enterprise

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                Ingrid Gotz

                Ingrid Gotz

                Head of Digital, TelstraSuper

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                  WHY ATTEND

                  CX Strategy? Sounds Interesting...tell me more!

                  The Forum is simple…

                  We bring those at the forefront of CX together, providing an outlet for thought sharing, leading to change & growth!  

                  Each speaker shares their INCREDIBLE insight from case study examples, ensuring our attendees walk away with actionable tactics and strategies that can be implemented straight away.

                  Our focus is on uniting leading minds, generating unrivalled learning experiences, creating passionate discussion and actual transformation.

                  One day of keynote presentations, panel sessions and workshops…Come and join us. 

                  WHAT YOU'LL LEARN:

                  Building Customer Centric Strategy

                  Staying ahead of consumer preferences

                  Leveraging Tech to Communicate with Customers

                  Customer Journey Mapping

                  Meeting your Customers on the Most Prominent Platforms

                  Gauging the Latest Customer Trends to Provide Meaningful Experiences

                  Personalised Customer Service in the Era of Automation

                  & much, much more…

                  HELP US MAKE IT POSSIBLE IN 2020

                  Partnership Opportunities

                  Partnership opportunities for our 2020 forum are now available. Fancy presenting, running a workshop, exhibiting or anything in between? Get in touch today.

                  Contact one of our partnership executives now.

                  Our Partners

                  WHAT'S INCLUDED:

                  All Keynote Presentations

                  All Panel Sessions

                  All Breakout Workshops

                  Networking Opportunities

                  Reception Drinks

                  PLUS THIS...

                  Arrival Coffee, Breaks & Lunch

                  Access To Video’s & Slides Post Forum

                  Delegate List & Goodie Bag

                  See you there!