Daniel Martinez

Daniel Martinez

Director, Digital Support Solutions, HP Inc.

Daniel Martinez is leading HP’s transition to Digital Centric Support as part of HP’s Global Digital Support organization. Among his achievements, Daniel has lead the co-development of the first Microsoft AI solution for customer support with over 10 million conversations to date. By implementing a data driven culture across the organization and establishing the customer at the center of the development process, his team has increased usage, engagement and satisfaction of HP customers with digital channels by over 300% in 2 years.