Partners

New York - 2020

This year's awesome speakers

Scott Chilson

Scott Chilson

VP, Global Customer Experience, Johnson & Johnson

FOLLOW
    Tenni Theurer

    Tenni Theurer

    VP, Consumer Products, Verizon Media

    FOLLOW
      Larah Loutati

      Larah Loutati

      HEAD OF CUSTOMER EXPERIENCE & PRODUCT DEVELOPMENT, HELLOFRESH

      FOLLOW
        Michael Bouteneff

        Michael Bouteneff

        GLOBAL MARKETING DIRECTOR, STRATEGIC GROWTH, MASTERCARD

        FOLLOW
          Jessica Larson

          Jessica Larson

          Head of CX Strategy, Technology, American Express

          FOLLOW
            Gib Bassett

            Gib Bassett

            Director, Customer Success, Salesforce

            FOLLOW
              Brooke Hinton

              Brooke Hinton

              Director, Consumer Analytics & Business Intelligence, Vimeo

              FOLLOW
                Riche Zamor

                Riche Zamor

                Program Director, Customer Marketing – Cloud & AI, IBM

                FOLLOW

                  WHY ATTEND

                  CX Strategy? Sounds Interesting...tell me more!

                  The Forum is simple…

                  We bring those at the forefront of CX together, providing an outlet for thought sharing, leading to change & growth!  

                  Each speaker shares their INCREDIBLE insight from case study examples, ensuring our attendees walk away with actionable tactics and strategies that can be implemented straight away.

                  Our focus is on uniting leading minds, generating unrivalled learning experiences, creating passionate discussion and actual transformation.

                  One day of keynote presentations, panel sessions and workshops…Come and join us. 

                  WHAT YOU'LL LEARN:

                  Building Customer Centric Strategy

                  Staying ahead of consumer preferences

                  Leveraging Tech to Communicate with Customers

                  Customer Journey Mapping

                  Meeting your Customers on the Most Prominent Platforms

                  Gauging the Latest Customer Trends to Provide Meaningful Experiences

                  Personalised Customer Service in the Era of Automation

                  & much, much more…

                  HELP US MAKE IT POSSIBLE IN 2020

                  Partnership Opportunities

                  Partnership opportunities for our 2020 forum are now available. Fancy presenting, running a workshop, exhibiting or anything in between? Get in touch today.

                  Contact one of our partnership executives now.

                  Live Stream The Event

                  Live Stream The Event