Chief Customer Officer, Showpad
Helen Yu believes real growth thrives at the crossroads of #tech and #humanity. There, she contends, is where customer loyalty and love thrive. In her role as Chief Customer Officer at global sales enablement company Showpad, Ms. Yu leads a team reimagining the customer experience as an unforgettable exchange.
Described as “a rare combination of intellect, work ethic, and compassion often not found in C-level executives,” Ms. Yu has led multibillion-dollar revenue growth and profitability for pre-IPOs and Fortune 500 enterprises, including Oracle, Adobe and Marketo. After watching many start-up technology founders rise and fail, Ms. Yu launched Tigon Advisory in 2018 as a growth accelerator.
No stranger to tech, she has been named a Top 10 Global Influencer in Digital Transformation by IBM, Global Cloud Top 15 Thought Leader, Top 10 Cybersecurity Influencer, and Global Top 10 Marketing Thought Leader by Thinkers360. When not scaling Mount Everest or ice climbing glaciers, you can find Ms. Yu on Twitter @YuHelenYu.