Partners

Chicago - 2020

This year's awesome speakers

Gib Bassett

Gib Bassett

Director, Customer Success, Salesforce

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    Priya Sajja

    Priya Sajja

    VP, Product Strategy, BNY Mellon

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      Nick Allen

      Nick Allen

      Global Director, Design & User Experience, GE Healthcare

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        Elena Grotto

        Elena Grotto

        SVP, Transformation Experience & Culture Change, Edelman

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          Zachary Jean Paradis

          Zachary Jean Paradis

          VP, Customer Experience Strategy, Publicis Sapient

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            Felicia Joy

            Felicia Joy

            SVP & Group Head, Behavioral Science & Transformation, Edelman

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              Justin Daab

              Justin Daab

              President, Magnani

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                Vishal Chawla

                Vishal Chawla

                SVP, Customer Experience & Analytics, Ipsos

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                  WHY ATTEND

                  CX Strategy? Sounds Interesting...tell me more!

                  The Forum is simple…

                  We bring those at the forefront of CX together, providing an outlet for thought sharing, leading to change & growth!  

                  Each speaker shares their INCREDIBLE insight from case study examples, ensuring our attendees walk away with actionable tactics and strategies that can be implemented straight away.

                  Our focus is on uniting leading minds, generating unrivalled learning experiences, creating passionate discussion and actual transformation.

                  One day of keynote presentations, panel sessions and workshops…Come and join us. 

                  WHAT YOU'LL LEARN:

                  Building Customer Centric Strategy

                  Staying ahead of consumer preferences

                  Leveraging Tech to Communicate with Customers

                  Customer Journey Mapping

                  Meeting your Customers on the Most Prominent Platforms

                  Gauging the Latest Customer Trends to Provide Meaningful Experiences

                  Personalised Customer Service in the Era of Automation

                  & much, much more…

                  HELP US MAKE IT POSSIBLE IN 2020

                  Partnership Opportunities

                  Partnership opportunities for our 2020 forum are now available. Fancy presenting, running a workshop, exhibiting or anything in between? Get in touch today.

                  Contact one of our partnership executives now.

                  WHAT'S INCLUDED:

                  All Keynote Presentations

                  All Panel Sessions

                  All Breakout Workshops

                  Networking Opportunities

                  Reception Drinks

                  PLUS THIS...

                  Arrival Coffee, Breaks & Lunch

                  Access To Video’s & Slides Post Forum

                  Delegate List & Goodie Bag

                  See you there!