Partners

Chicago - 2020

This year's awesome speakers

Joe Fuster

Joe Fuster

Global Head, CX Cloud, Oracle

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    Lisa Evia

    Lisa Evia

    President, Havas Media Group

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      Gib Bassett

      Gib Bassett

      Director, Customer Success, Salesforce

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        Anna Zulma McFadden

        Anna Zulma McFadden

        VP, Experience Design Lead, JPMorgan Chase & Co.

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          Nick Allen

          Nick Allen

          Global Director, Design & User Experience, GE Healthcare

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            Priya Sajja

            Priya Sajja

            VP, Product Strategy, BNY Mellon

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              Zachary Jean Paradis

              Zachary Jean Paradis

              VP, Customer Experience Strategy, Publicis Sapient

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                Felicia Joy

                Felicia Joy

                SVP & Group Head, Behavioral Science & Transformation, Edelman

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                  WHY ATTEND

                  CX Strategy? Sounds Interesting...tell me more!

                  The Forum is simple…

                  We bring those at the forefront of CX together, providing an outlet for thought sharing, leading to change & growth!  

                  Each speaker shares their INCREDIBLE insight from case study examples, ensuring our attendees walk away with actionable tactics and strategies that can be implemented straight away.

                  Our focus is on uniting leading minds, generating unrivalled learning experiences, creating passionate discussion and actual transformation.

                  One day of keynote presentations, panel sessions and workshops…Come and join us. 

                  WHAT YOU'LL LEARN:

                  Building Customer Centric Strategy

                  Staying ahead of consumer preferences

                  Leveraging Tech to Communicate with Customers

                  Customer Journey Mapping

                  Meeting your Customers on the Most Prominent Platforms

                  Gauging the Latest Customer Trends to Provide Meaningful Experiences

                  Personalised Customer Service in the Era of Automation

                  & much, much more…

                  HELP US MAKE IT POSSIBLE IN 2020

                  Partnership Opportunities

                  Partnership opportunities for our 2020 forum are now available. Fancy presenting, running a workshop, exhibiting or anything in between? Get in touch today.

                  Contact one of our partnership executives now.

                  WHAT'S INCLUDED:

                  All Keynote Presentations

                  All Panel Sessions

                  All Breakout Workshops

                  Networking Opportunities

                  Reception Drinks

                  PLUS THIS...

                  Arrival Coffee, Breaks & Lunch

                  Access To Video’s & Slides Post Forum

                  Delegate List & Goodie Bag

                  See you there!